Fulfillment Center Shift Lead – Ops & Safety

Amazon; Dunfermline; Vor Ort; GBP 32.000 - 46.000; Vollzeit

Zusammenfassung

Amazon UK Services Ltd. is seeking an FC Lead to oversee daily operations at one of our fulfilment sites in the UK. You’ll be the first point of contact for the shift team, ensuring procedures are followed and safety rules are observed throughout the shift.

You’ll monitor performance metrics, train staff, and support the Shift/Area Manager on improvement projects to enhance safety, quality and productivity. This hands-on role requires strong English communication and data analysis skills.

Qualifikationen

• Speak, write, and read fluently in English.
• Experience using the MS Office suite (Word, Excel, Outlook) in a professional environment.
• Experience with data analytics and using metrics to identify problems.

Aufgaben

• Measure and monitor workflows, track onsite performance, and provide shift information to frontline management to ensure operational excellence across shifts.
• Support and train employees to deliver great service and supervise them in their daily tasks.
• Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement.
• Work with other departments to find solutions to address common issues or support needs in areas of key performance.
• Use data analysis to identify ways to optimise safety, quality and productivity.

Kenntnisse

Fluent English

Data analytics

Metrics analysis

Stakeholder management

Tools

MS Office

Jobbeschreibung

Amazon UK Services Ltd. is seeking an FC Lead to oversee daily operations at one of our fulfilment sites in the UK. You’ll be the first point of contact for the shift team, ensuring procedures are followed and safety rules are observed throughout the shift.

You’ll monitor performance metrics, train staff, and support the Shift/Area Manager on improvement projects to enhance safety, quality and productivity. This hands-on role requires strong English communication and data analysis skills.