Fulfillment Operations Leader

Amazon Inc.; Gateshead; On-site; GBP 45,000 - 75,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area Manager to lead a large, diverse team and keep pace with demand across operations. You will champion safety, drive productivity, and mentor managers while tackling a variety of projects in a fast-moving environment.

You'll work on shifts within Fulfilment Centres, partnering with engineers and leaders to analyse data, improve performance, and sustain high quality across processes and teams.

Qualifications

• Experience in managing and developing teams.
• Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner.
• Experience in data analysis and extracting insights to make data-backed business decisions.
• Experience in English-language communication skills, both written and verbal.
• Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyze and implement changes to keep quality and productivity at a consistently high level.
• Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility.
• Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
• Work collaboratively with management-level colleagues to standardize shift practices.

Skills

Managing teams

Stakeholder communication

Data analysis

English communication

Leading large technical teams

Education

Bachelor's degree or equivalent

Job description

Amazon UK Services Ltd. is seeking an Area Manager to lead a large, diverse team and keep pace with demand across operations. You will champion safety, drive productivity, and mentor managers while tackling a variety of projects in a fast-moving environment.

You'll work on shifts within Fulfilment Centres, partnering with engineers and leaders to analyse data, improve performance, and sustain high quality across processes and teams.