Fulfillment Operations Leader – Area Manager

Amazon; Guide Post; On-site; GBP 42,000 - 70,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area Manager to lead a large, diverse team across a fulfilment network, driving safety culture, productivity and quality.

You will own shift performance, oversee process improvements, and collaborate with engineers to implement technical enhancements. You’ll work on a site-based shift pattern, focusing on delivering on-time customer orders while maintaining high safety and standards.

Qualifications

• Experience in managing and developing teams.
• Experience engaging with internal and external stakeholders to convey complex ideas clearly.
• Experience in data analysis and extracting insights to drive decisions.
• Strong English-language written and verbal communication.
• Experience leading large teams and hiring/high-performing technical staff.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyze and implement changes to keep quality and productivity high.
• Oversee projects to streamline processes and increase service quality for customers within your area.
• Analyze shift performance against business objectives and implement actions to improve operational excellence.
• Collaborate with management to standardize shift practices.

Skills

Team management

Stakeholder communication

Data analysis

English communication

Large team leadership

Operations management

Education

Bachelor's degree or equivalent in operations management

Tools

Lean/Six Sigma

Job description

Amazon UK Services Ltd. is seeking an Area Manager to lead a large, diverse team across a fulfilment network, driving safety culture, productivity and quality.

You will own shift performance, oversee process improvements, and collaborate with engineers to implement technical enhancements. You’ll work on a site-based shift pattern, focusing on delivering on-time customer orders while maintaining high safety and standards.