Fulfillment Center Operations Leader

Amazon; East Midlands; On-site; GBP 55,000 - 75,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Operations Manager to join a Fulfillment Center and lead a team of Area Managers and 100-300 hourly associates for inbound operations. You will ensure safety, quality and customer experience while driving efficiency on the shift.

The role requires strategic planning, forecasting, mentoring of staff, and the ability to share best practices across shifts to support Amazon’s rapid growth and customer-centric goals.

Qualifications

• Bachelor's degree or Master's degree.
• Experience leading large contingent workforce programs.
• Ability to prioritize multiple assignments and meet deadlines quickly.
• Experience in a distribution center, logistics, or manufacturing environment.
• Experience hiring, mentoring, and developing employees.

Responsibilities

• Lead and supervise a team of Area Managers (2-4 front-line supervisors) and 100-300 hourly associates for inbound operations within the Fulfillment Center.
• Responsible for the overall safety, quality and performance and customer experience of the shift.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Accountability for meeting and exceeding operational goals.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Mentor, train and develop teammates for career progression and learning.
• Ability to develop and share best practices across the shifts and network.

Skills

Large team leadership

Multiple-assignments juggling

Process improvement

People development

Logistics experience

Education

Bachelor's degree

Master's degree

Job description

Amazon UK Services Ltd. is seeking an Operations Manager to join a Fulfillment Center and lead a team of Area Managers and 100-300 hourly associates for inbound operations. You will ensure safety, quality and customer experience while driving efficiency on the shift.

The role requires strategic planning, forecasting, mentoring of staff, and the ability to share best practices across shifts to support Amazon’s rapid growth and customer-centric goals.