Frontline Housing & Customer Care Coordinator

Housing Group; Lancashire; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established housing service provider is seeking a Front-line Housing Coordinator to join their Older Peoples Service team in Lancashire. This role involves letting properties, ensuring the safety and wellbeing of customers, and providing proactive housing management. The ideal candidate will be passionate about supporting older individuals in living independently and ensuring a high-quality service. This position is pivotal as it often serves as the first point of contact for customers seeking assistance.

Responsibilities

• Letting properties, from enquiry through to customers moving into their new home.
• Regular checks to ensure the safety, wellbeing and safeguarding of our customers.

Job description

An established housing service provider is seeking a Front-line Housing Coordinator to join their Older Peoples Service team in Lancashire. This role involves letting properties, ensuring the safety and wellbeing of customers, and providing proactive housing management. The ideal candidate will be passionate about supporting older individuals in living independently and ensuring a high-quality service. This position is pivotal as it often serves as the first point of contact for customers seeking assistance.