Frontline Guest Experience Coordinator (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading restaurant chain is seeking a Junior Front of House Manager in Stoke-on-Trent. The role involves leading shifts, coaching the team, and ensuring high standards of guest experience. Enjoy flexible hours, biweekly pay, and various benefits including free food and family-friendly policies.

Benefits

Biweekly pay plus tips

Access up to 30% of earnings before payday

Flexible hours

Free food on shift

50% off outside work

Family-friendly policies

Early access to new menus

Wagamama parties

Pension schemes

Gym memberships

Qualifications

• Passionate about supporting their team and maintaining high standards.
• Ready to run shifts, plan schedules, and coach on the go.

Responsibilities

• Create a positive environment for guests and teams.
• Support in coaching and developing the team.

Skills

Team Support

Shift Management

Financial Performance Understanding

Job description

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Frontline Guest Experience Coordinator (Hiring Immediately), Stoke-on-Trent

Client: wagamama

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Junior Front of House Manager | Full Time

At Wagamama, we celebrate difference and value personality over perfection. With over 165 restaurants across the UK and Ireland, we are looking for a Junior Front of House Manager to join us on our journey to nourish from bowl to soul.

The role:

As a Junior Front of House Manager, you will be a growing leader passionate about creating a positive environment for guests and teams. You will support in coaching and developing your team, owning your shifts to drive performance.

We’re looking for someone who:

• Is passionate about supporting their team and maintaining high standards
• Is ready to run shifts, plan schedules, and coach on the go
• Has an understanding of managing labor and rotas, and is eager to learn about financial performance
• Recognizes great performance and celebrates it with the team

What’s in it for you:

• Biweekly pay plus tips
• Access up to 30% of earnings before payday with Wagestream
• Flexible hours to support side activities
• Free food on shift and 50% off outside work
• Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Early access to new menus
• Wagamama parties with VIP guests
• Recognition through our nationwide programme

We also offer pension schemes, holiday, training, cycle-to-work schemes, discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of Disability Confident.

*100% of tips go to our teams. Tips vary by restaurant and are at guest discretion; they are not considered wages.