Frontline Guest Experience Coordinator (Hiring Immediately)

JR United Kingdom; Telford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading restaurant chain in Telford is seeking a Junior Front of House Manager to create a positive environment for guests and team members. Responsibilities include managing shifts, coaching staff, and ensuring high standards. The role offers flexible hours, biweekly pay, and a range of benefits, including free food and family-friendly policies.

Benefits

Biweekly pay + share of tips

Access up to 30% of earnings before payday

Flexible hours

Free food on shift

50% off outside work

26 weeks full pay + 13 weeks half pay for parents

First to try new menus

Wagamama parties with VIP guests

Pension schemes

Gym memberships

Qualifications

• Passionate about supporting team and maintaining high standards.
• Ready to run shifts and plan schedules.

Responsibilities

• Support continuous coaching and development of your team.
• Drive performance and contribute to restaurant success.

Skills

Team Support

High Standards

Shift Management

Financial Performance Understanding

Job description

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Frontline Guest Experience Coordinator (Hiring Immediately), Telford

Client: Wagamama

Location: Telford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Junior Front of House Manager | Full Time

At Wagamama, with over 165 restaurants across the UK and Ireland, we celebrate individuality and diversity. We value personality over perfection — be yourself, be Wagamama. We are seeking a Junior Front of House Manager to join us in our mission to nourish from bowl to soul.

The Role:

As a Junior Front of House Manager, you will be a developing leader passionate about creating a positive environment for guests and team members. You will support continuous coaching and development of your team, own your shifts to drive performance, and contribute to the restaurant's success.

We’d Love to Hear from You If You:

• Are passionate about supporting your team and maintaining high standards
• Are ready to run shifts, plan schedules, and enjoy working with your team
• Have an understanding of managing labor and rotas, and are eager to learn about financial performance
• Recognize and celebrate great performance on shift

Benefits:

• Biweekly pay + share of tips
• Access up to 30% of earnings before payday with Wagestream
• Flexible hours to support side pursuits
• Free food on shift and 50% off outside work
• Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• First to try new menus
• Wagamama parties with VIP guests
• Recognition through our nationwide programme

We also offer pension schemes, holiday, training, cycle to work, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

*All tips go directly to our teams. Tips vary by restaurant and are at guests' discretion. Tips are not considered wages.