Frontline Guest Experience Coordinator (Hiring Immediately)

JR United Kingdom; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading restaurant chain as a Junior Front of House Manager in Birmingham. This role focuses on creating a positive guest experience while supporting and coaching your team. Enjoy flexible hours, biweekly pay, and various benefits including free meals and family-friendly policies.

Benefits

Biweekly pay and share of tips

Access to earnings before payday

Flexible hours

Free food on shift

50% off for friends and family

Family-friendly policies

Pension scheme

Holiday

Training

Gym memberships

Qualifications

• Passionate about supporting your team and maintaining high standards.
• Ready to run shifts, plan staffing, and coach on the go.
• Understanding of managing labour and rotas.

Responsibilities

• Create a positive environment for guests and team members.
• Support ongoing coaching and development.
• Drive performance and ensure excellent service.

Skills

Team Support

Performance Management

Coaching

Job description

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Frontline Guest Experience Coordinator (Hiring Immediately), Birmingham

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Client:

wagamama

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

Junior Front of House Manager | Full Time

At Wagamama, we celebrate individuality and diversity, with over 165 restaurants across the UK and Ireland. We are looking for a Junior Front of House Manager to join our team and be part of our journey to nourish both body and soul.

The role |

As a Junior Front of House Manager, you will be a developing leader passionate about creating a positive environment for guests and team members. You will support ongoing coaching and development, own your shifts to drive performance, and ensure excellent service.

If you...

• Are passionate about supporting your team and maintaining high standards
• Are ready to run shifts, plan staffing, and coach on the go
• Have an understanding of managing labour, rotas, and are eager to learn about financial performance
• Recognize great performance and celebrate it with your team

We’d love to hear from you

What’s in it for you |

• Biweekly pay and share of tips
• Access up to 30% of earnings before payday with Wagestream
• Flexible hours to support your side hustle
• Free food on shift and 50% off outside of work for friends and family
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Opportunity to experience new menus first
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide love above the door legend through our recognition programme

Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

*100% of tips go to our teams. Tips vary by restaurant and are at guest discretion; tips are not considered wages.