Frontline Guest Experience Coordinator (Hiring Immediately)

JR United Kingdom; Worcester; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a leading restaurant chain as a Junior Front of House Manager in Worcester. You'll create a welcoming atmosphere, support your team, and ensure high standards while enjoying flexible hours and numerous benefits. Be part of a diverse team that values individuality.

Benefits

Biweekly pay and tips sharing

Access up to 30% of earnings early

Flexible hours

Free food on shift

50% off outside work

26 weeks full pay for expectant parents

Pension scheme

Holiday

Training

Gym memberships

Qualifications

• Passionate about supporting their team and maintaining high standards.
• Ready to run shifts, plan staffing, and coach on the go.
• Eager to learn about financial performance.

Responsibilities

• Create a positive environment for guests and team members.
• Support ongoing coaching and development.
• Drive performance and own shifts.

Skills

Team Support

Shift Management

Performance Recognition

Job description

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Frontline Guest Experience Coordinator (Hiring Immediately), Worcester

Client: Wagamama

Location: Worcester, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Junior Front of House Manager | Full Time

At Wagamama, with over 165 restaurants across the UK and Ireland, we celebrate individuality and diversity. We value personality over perfection—be yourself, be Wagamama. We are looking for a junior front of house manager to join us on our journey to nourish both body and soul.

The role:

As a junior front of house manager, you will be a developing leader passionate about creating a positive environment for guests and team members. You will support ongoing coaching and development, own your shifts to drive performance, and support the team.

We’re looking for someone who:

• Is passionate about supporting their team and maintaining high standards
• Is ready to run shifts, plan staffing, and coach on the go
• Has an understanding of managing labor and rotas and is eager to learn about financial performance
• Recognizes and celebrates great performance on shift

What’s in it for you:

• Biweekly pay and tips sharing
• Access up to 30% of earnings early with Wagestream
• Flexible hours to support side pursuits
• Free food on shift and 50% off outside work to share with friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Opportunity to try new menus first
• Wagamama parties with VIP guests
• Recognition as a nationwide legend through our recognition program

Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

*100% of tips go to our teams. Tips vary by restaurant and are at guest discretion. Tips are not considered wages.