Frontline Food Team Manager

Marks & Spencer Plc; Cookstown; On-site; GBP 25,000 - 35,000; Full time

Job summary

Marks & Spencer Plc is seeking a Team Manager in Foods to lead from the front on the shop floor, setting pace and standards while inspiring a high-performing team. You will focus on delivering standout service, strong commercial results and a positive customer experience.

This role requires a confident, people-first leader who thrives in fast-moving retail and is committed to continuous development of the team and store standards.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• The ability to coach, develop and performance-manage with clarity and empathy.
• Confidence having constructive, sometimes difficult conversations.
• A resilient, adaptable mindset with the energy to lead through change.
• Digital confidence and a willingness to embrace new ways of working.
• A natural role model for great service, inclusion and M&S behavior's.
• This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.

Responsibilities

• Lead a department on the shop floor to deliver standout service, sharp standards and strong commercial results.
• Inspire and develop a motivated, multiskilled team who feel supported and valued.
• Own standards, safety, availability and operational excellence across the area.
• Drive results through insight and pace while modelling excellent leadership.
• Create a culture where colleagues feel valued, challenged and eager to grow with M&S.

Skills

Team leadership

Commercial awareness

Coaching & performance management

Data-driven decision making

Change leadership

Digital confidence

Customer service excellence

Inclusion & people development

Job description

Marks & Spencer Plc is seeking a Team Manager in Foods to lead from the front on the shop floor, setting pace and standards while inspiring a high-performing team. You will focus on delivering standout service, strong commercial results and a positive customer experience.

This role requires a confident, people-first leader who thrives in fast-moving retail and is committed to continuous development of the team and store standards.