Frontline Food Team Lead - Drive Service & Results

Marks & Spencer Plc; Greater London; Teletrabalho; GBP 32 000 - 42 000; Tempo integral

Resumo da oferta

Join Marks & Spencer as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role; you’ll be on the shop floor setting the pace and inspiring your team to deliver standout service and strong commercial results, even under pressure.

We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best

Qualificações

• Proven experience leading teams in fast-paced retail or customer-focused environments.
• Strong commercial awareness with ability to use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Confident in constructive conversations, including difficult discussions.
• Resilient, adaptable mindset with energy to lead through change.
• Digital confidence and willingness to embrace new ways of working.
• Natural role model for great service, inclusion and M&S behaviours.

Responsabilidades

• Lead from the front on the shop floor to set pace and raise standards.
• Inspire and develop the team to deliver standout service and strong commercial results.

Conhecimentos

Team leadership

Retail experience

Data-driven

Coaching & development

Performance management

Communication skills

Change management

Digital confidence

Customer service

Inclusion

Descrição da oferta de emprego

Join Marks & Spencer as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role; you’ll be on the shop floor setting the pace and inspiring your team to deliver standout service and strong commercial results, even under pressure.

We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best