Front Office Supervisor

Valor Hospitality; England; Vor Ort; GBP 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Apprenticeships

Zusammenfassung

Valor Hospitality is seeking a Front Office Supervisor with a proven track record of driving standards and delivering an exceptional guest experience at our hotel in the United Kingdom. You will lead with purpose and influence, using your commercial insight to raise service levels and operational efficiency.

You will monitor guest satisfaction, set departmental targets, and build a high performing front office team.

Aufgaben

• Lead the front office team to drive standards and guest experience.
• Monitor guest satisfaction and set departmental targets.
• Manage shift patterns and coverage to ensure service during peak times.

Jobbeschreibung

We are looking for a Front Office Supervisor with a proven track record of driving standards and delivering an exceptional guest experience.
The successful candidate will lead with purpose and vison using their commercial expertise to drive standards in the hotel. You need to be innovative and reactive to your response to a range of situations.
Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda.
The Front Office Supervisor will be responsible for the front office team. Building a high performing team across the division is what success looks like.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages.