Front Office Supervisor - Lead Guest Experience & Team

Valor Hospitality; England; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Apprenticeships

Job summary

Valor Hospitality is seeking a Front Office Supervisor with a proven track record of driving standards and delivering an exceptional guest experience at our hotel in the United Kingdom. You will lead with purpose and influence, using your commercial insight to raise service levels and operational efficiency.

You will monitor guest satisfaction, set departmental targets, and build a high performing front office team.

Responsibilities

• Lead the front office team to drive standards and guest experience.
• Monitor guest satisfaction and set departmental targets.
• Manage shift patterns and coverage to ensure service during peak times.

Job description

Valor Hospitality is seeking a Front Office Supervisor with a proven track record of driving standards and delivering an exceptional guest experience at our hotel in the United Kingdom. You will lead with purpose and influence, using your commercial insight to raise service levels and operational efficiency.

You will monitor guest satisfaction, set departmental targets, and build a high performing front office team.