Front Office Supervisor: Elevate Guest Experience & Team

Valor Hospitality; Gloucester; Presencial; GBP 15.000 - 21.000; Jornada completa

Descripción de la vacante

Valor Hospitality is seeking a Front Office Supervisor to lead the front desk team and drive guest satisfaction with strong commercial insight. The role requires leadership to raise standards and deliver an exceptional guest experience across all touchpoints.

You will oversee shift patterns, build a high performing team, and be flexible to cover evenings and weekends. Apprenticeships and brand training are available as part of our career development programs.

Formación

• Lead front office team and set departmental targets.
• Deliver exceptional guest experience and drive standards.

Responsabilidades

• Lead the front office team to build a high performing unit across the division.
• Monitor guest satisfaction and set departmental targets and objectives.
• Manage a range of shifts across 7 days with flexible patterns.

Descripción del empleo

Valor Hospitality is seeking a Front Office Supervisor to lead the front desk team and drive guest satisfaction with strong commercial insight. The role requires leadership to raise standards and deliver an exceptional guest experience across all touchpoints.

You will oversee shift patterns, build a high performing team, and be flexible to cover evenings and weekends. Apprenticeships and brand training are available as part of our career development programs.