Front Office Porter (Part time)

Cheval Collection Ltd; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Service charge

12 days annual leave (increasing with?

Life Assurance

Season Ticket Loan

Tuition funded support

Apprenticeship scheme

Pension contribution after 3 months

And many more benefits

Job summary

Cheval Collection Ltd. invites applications for a Porter to join the front office team at our luxury serviced apartments in Tower Hill, London. You will be based in the lobby, serving guests from arrival to departure and assisting with their needs, luggage, and directions.

As a valued member of the front office, you will welcome guests, answer questions about the residence and local area, arrange transportation where needed, and help ensure an exceptional guest experience throughout their stay.

Qualifications

• Friendly, professional and warm demeanor.
• Confident communicator.
• Ability to build relationships with guests and anticipate needs.

Responsibilities

• Welcome guests at the front of house and assist with their needs from arrival to departure.
• Show guests to their apartments and assist with luggage and parcels.
• Organise transportation and support the front office team to deliver an exceptional guest experience.

Job description

Cheval Collection are currently recruiting a Porter to join the front office team of our luxury serviced apartments based in Tower Hill.

As porter you will be based in the front of house lobby to ensure that you are available for any guest needs. You will be an important point of contact for our guests from their arrival to their departure and all in between. You will be answering questions about the residence or the local area, showing the guests to their apartments, delivering luggage and parcels, organising transportation and assisting the front office team wherever possible. You will work as part of the front office team to ensure that our guests are receiving an excellent guest experience from start to finish.

When it comes to work if you………

• Have a friendly, professional and warm manner
• Can build excellent relationships with guests and anticipate needs
• Are a confident communicator
• Take pride in what you do

In return we can offer you………..

• Competitive salary
• Service charge
• 12 days annual leave (increasing with service, including public holidays)
• Life Assurance
• Season Ticket Loan
• Tuition funded support
• Apprenticeship scheme
• Contribution to personal pension (after 3 months)
• And many more benefits!

Helpful to know…………

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) may be requested in the event of a position being offered.