Night Receptionist

Cheval Collection Ltd; City Of London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Service charge

23.5 days annual leave

Birthday day off

Volunteering day

Life Assurance

Season Ticket Loan

Learning and development opportunities

Staff discounts on Cheval stays

Staff discounts on GHA properties

Pension after 3 months

Job summary

Cheval Three Quays is recruiting a Night Receptionist to join our Front Office team at Tower Hill. You will deliver courteous, efficient, and friendly service to guests while maintaining the security of the residence, and handle arrivals and departures with professionalism.

The role involves 12-hour night shifts on a four-on, four-off rota. Benefits include competitive salary, service charge, generous annual leave, pension contributions after three months, and staff discounts across Cheval and

Qualifications

• Front of House duties including guest arrivals and departures.
• Ability to maintain security and provide courteous service.
• Experience in luxury service environments is preferred.

Responsibilities

• Manage guest check-ins and check-outs during night shifts.
• Handle guest inquiries and administration tasks.
• Conduct floor walks and maintain a clean, organized front desk area.

Skills

Guest relations

Professional attitude

Knowledge of London

Computer skills

Luxury service experience

Job description

Cheval Three Quays are currently recruiting a Night Receptionist to join the Front Office team of our luxury serviced apartments based in Tower Hill.

As the Night Receptionist you will be responsible for providing a courteous, efficient and friendly service to our guests, whilst also maintaining the security of the residence.

In this role, you will be required to deal with all aspects of Front of House from the guest arrival through to their departure including dealing with guest enquiries, arrivals and departures, administration work, floor walks and keeping the front desk area clean and tidy.

This role involves working 12-hour shifts on a four on four off rota basis.

We want you to apply for this role if, when it comes to work if you………

• Take pride in what you do
• Have a friendly, professional and warm manner
• Can build excellent relationships with guests
• Have good computer skills
• Have a good knowledge of London
• Have previous experience in a luxury service environment

In return for your passion and drive to succeed we can offer you……

• Competitive Salary
• Service charge
• 23.5 days annual leave (increasing with service including bank holidays)
• Additional day off for your birthday
• Volunteering Day
• Life Assurance
• Season Ticket Loan
• Learning and development opportunities
• Discounted stays at Cheval for colleagues, friends and family
• Discounted stays at properties within the GHA portfolio
• Contribution to personal pension (after 3 months)
• And many more benefits!

Helpful to know…………

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) may be requested in the event of a position being offered.