Luxury Front Desk Concierge – Tower Hill

Cheval Collection Ltd; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Service charge

12 days annual leave (increasing with?

Life Assurance

Season Ticket Loan

Tuition funded support

Apprenticeship scheme

Pension contribution after 3 months

And many more benefits

Job summary

Cheval Collection Ltd. invites applications for a Porter to join the front office team at our luxury serviced apartments in Tower Hill, London. You will be based in the lobby, serving guests from arrival to departure and assisting with their needs, luggage, and directions.

As a valued member of the front office, you will welcome guests, answer questions about the residence and local area, arrange transportation where needed, and help ensure an exceptional guest experience throughout their stay.

Qualifications

• Friendly, professional and warm demeanor.
• Confident communicator.
• Ability to build relationships with guests and anticipate needs.

Responsibilities

• Welcome guests at the front of house and assist with their needs from arrival to departure.
• Show guests to their apartments and assist with luggage and parcels.
• Organise transportation and support the front office team to deliver an exceptional guest experience.

Job description

Cheval Collection Ltd. invites applications for a Porter to join the front office team at our luxury serviced apartments in Tower Hill, London. You will be based in the lobby, serving guests from arrival to departure and assisting with their needs, luggage, and directions.

As a valued member of the front office, you will welcome guests, answer questions about the residence and local area, arrange transportation where needed, and help ensure an exceptional guest experience throughout their stay.