Front Office Manager

Hotel Du Vin; Newcastle upon Tyne; Vor Ort; GBP 30.000 - 46.000; Vollzeit

Benefits dieser Stelle

Perks and benefits

Zusammenfassung

Hotel Du Vin in Newcastle is seeking a Front Office Manager to lead the guest experience, setting the tone for every stay and ensuring flawless service from arrival to departure.

You and your team will deliver celebrity-standard hospitality, aiming to create memorable experiences while supporting internal development and career progression within the Hotel Du Vin brand.

Qualifikationen

• Experience in hospitality front office management or guest services leadership.
• Strong people management and guest-centric mindset.

Aufgaben

• Lead the front office team to deliver outstanding guest experiences from arrival to departure.
• Set the tone for the guest journey and ensure service levels exceed expectations.

Kenntnisse

Guest service excellence

Team leadership

Jobbeschreibung

Front Office Manager, Hotel Du Vin Competitive Salary, Full time hours Permanent Contract Newcastle Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Front of House Manager you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.