Front Office Manager

Malmaison & Hotel du Vin; Newcastle upon Tyne; On-site; GBP 32,000 - 42,000; Full time

Job summary

Hotel Du Vin in Newcastle is seeking a proactive Front Office Manager to lead reception and guest services, ensuring every guest receives a memorable welcome and a flawless stay. You will manage a team of front desk colleagues, set standards for service quality, handle guest requests with warmth, and collaborate with food and beverage teams to uphold our brand of celebrity service.

This role offers a collaborative environment, clear progression within Hotel Du Vin, and the chance to shape the

Job description

Front Office Manager, Hotel Du Vin

• Competitive Salary, Full time hours
• Permanent Contract
• Newcastle

Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Front of House Manager you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.