Front Office Host — Boutique Hotel, London

B. Europe Hotels Private Collection B.V.; Greater London; Presencial; GBP 26 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus days off

Gym access

EAP support

Hotel discounts

Volunteer day

Team socials

Learning opportunities

Career pathways

Resumo da oferta

Sir Devonshire Square is a bold, boutique hotel near Liverpool Street seeking a friendly Front Office Agent to welcome guests and manage check-ins, check-outs and payments with a focus on creating memorable stays.

You will serve as the local concierge, handling guest requests and guiding them to local attractions, while working closely with a team during a fast-paced shift system. Benefits include paid time off, wellness support, and staff discounts.

Qualificações

• Front-facing hospitality experience or guest-centric environment.
• Strong spoken and written English.
• Experience with front desk systems, Opera is a plus.
• Organised, reliable and detail-oriented.
• Flexible for mornings, evenings, weekends and holidays.

Responsabilidades

• Welcome guests with a warm smile and make them feel at home from arrival to departure.
• Manage front desk tasks including check-ins/outs and payments.
• Be the go-to for local recommendations and guest requests.
• Handle bookings and guest communication across platforms like Booking.com and Expedia.
• Collaborate with team to stay organized during busy periods.

Conhecimentos

Front office experience

English communication

Ferramentas

Opera PMS

Descrição da oferta de emprego

Sir Devonshire Square is a bold, boutique hotel near Liverpool Street seeking a friendly Front Office Agent to welcome guests and manage check-ins, check-outs and payments with a focus on creating memorable stays.

You will serve as the local concierge, handling guest requests and guiding them to local attractions, while working closely with a team during a fast-paced shift system. Benefits include paid time off, wellness support, and staff discounts.