Front Office & Admin Lead (Docs, Compliance & Subcontractors)

Wernick Group; Clyne; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Generous holiday allowance

Cycle to work scheme

Group pension

Life Assurance 2x salary

Open door policy

Job summary

Wernick Group is seeking a Receptionist/Administrator to provide professional front of house and administrative support. The role involves document control, subcontractor management, complaint handling, and business accreditation support, ensuring visitors have a positive experience and records are compliant.

The role includes managing reception and telephony, onboarding subcontractors, and coordinating O&M documentation for ex-works projects, with a strong emphasis on organisation and effective

Qualifications

• Strong organisational and communication skills.
• Knowledge of Microsoft Office including Outlook, Excel and Word.
• Polite telephone manner.

Responsibilities

• Provide professional front of house and welcoming reception.
• Deliver efficient reception and telephony service.
• Maintain subcontractor onboarding and database, ensuring compliance docs are current.
• Administer compliance records and accreditation documentation.
• Manage customer complaints and output management information for reporting.
• Coordinate preparation and issuing of Operations & Maintenance manuals.

Skills

Strong organisational skills

Excellent communication

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Wernick Group is seeking a Receptionist/Administrator to provide professional front of house and administrative support. The role involves document control, subcontractor management, complaint handling, and business accreditation support, ensuring visitors have a positive experience and records are compliant.

The role includes managing reception and telephony, onboarding subcontractors, and coordinating O&M documentation for ex-works projects, with a strong emphasis on organisation and effective