Receptionist/Administrator

Wernick Group; Clyne; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Generous holiday allowance

Cycle to work scheme

Group pension

Life Assurance 2x salary

Open door policy

Job summary

Wernick Group is seeking a Receptionist/Administrator to provide professional front of house and administrative support. The role involves document control, subcontractor management, complaint handling, and business accreditation support, ensuring visitors have a positive experience and records are compliant.

The role includes managing reception and telephony, onboarding subcontractors, and coordinating O&M documentation for ex-works projects, with a strong emphasis on organisation and effective

Qualifications

• Strong organisational and communication skills.
• Knowledge of Microsoft Office including Outlook, Excel and Word.
• Polite telephone manner.

Responsibilities

• Provide professional front of house and welcoming reception.
• Deliver efficient reception and telephony service.
• Maintain subcontractor onboarding and database, ensuring compliance docs are current.
• Administer compliance records and accreditation documentation.
• Manage customer complaints and output management information for reporting.
• Coordinate preparation and issuing of Operations & Maintenance manuals.

Skills

Strong organisational skills

Excellent communication

Tools

Microsoft Office

Outlook

Excel

Word

Job description

We're recruiting for a Receptionist/Administrator to provide professional front of house, administrative, document control, subcontractor management, complaint management and business accreditation support., Front of House Duties - Responsible for delivering a professional and welcoming front-of-house service, ensuring that all visitors receive a positive experience. Reception Duties - Responsible for providing an efficient reception and telephony service: Subcontractor onboarding - Responsible for maintaining an accurate and up-to-date subcontractor database, supporting the approval process and ensuring compliance documentation is current and available. Administration - Responsible for providing administrative support to the business, ensuring the effective management of compliance records and accreditations. Customer complaints - Responsible for maintaining records and producing accurate management information to support business reporting, continuous improvement and customer satisfaction activities. Document Control - responsible for maintaining effective document control systems, ensuring Company documentation is accurate, current, readily available and managed in accordance with business and quality management requirements. Preparation of operations and maintenance manuals - Ex works - Responsible for coordinating, compiling and issuing Operations and Maintenance (O&M) Manuals for ex-works projects, ensuring all documentation is complete, and presented in accordance with requirements

• Strong organisational and communication skills
• Knowledge of Microsoft Office including Outlook, Excel and Word
• Polite telephone manner Wernick Buildings, a division of The Wernick Group, is the UK's largest and longest-standing national provider of permanent and temporary modular buildings and site accommodation. Established in 1934, The Wernick Group remains a family-run and owned company. Over the last five years, the company has more than doubled its profits, attributing its success to the quality and dedication of its workforce. The Wernick Group prides itself on a team full of enthusiasm, vision, friendliness, and a real can-do spirit., The Wernick® Group of Companies has a proud history stretching back to 1934, growing from a humble maker of poultry crates to become Britain's largest independent manufacturer and hirer of portable and modular accommodation. Competitive salary and bonus scheme Generous holiday allowance (rising with service) Option to buy extra holidays Option to sell or carry over up to 5 days holiday Christmas Shutdown Early finish Friday Cycle to work scheme Group pension Annual Salary review - takes place each January Life Assurance 2 x annual salary Personal Accident Insurance Free onsite parking Employee assistance programme Training and progression opportunities Family run and well established, secure company (trading 90 years) Open door policy Employee Referral scheme Benefits scheme (discounted retailers scheme) Corporate Eyecare Scheme through Specsavers Message the MD/CEO/ideas and contributions scheme