Receptionist / Administrator

Wernick Group Limited

Port Talbot

On-site

GBP 22,000 - 28,000

Full time

8 hours ago

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Benefits offered by this job

Competitive salary and bonus scheme

Generous holiday allowance

Free onsite parking

Employee assistance programme

Cycle to work scheme

Group pension

Training and progression opportunities

Open door policy

Job summary

Wernick Group in Port Talbot is seeking a Receptionist/Administrator to deliver a professional front of house service and provide administrative support across the business. You will handle front of house, reception, subcontractor onboarding, document control and compliance documentation to support quality management and everyday operations.

The role offers a competitive salary, bonus potential and benefits, with opportunities for training and career progression within a long-established

Qualifications

Strong organisational and communication skills.
Knowledge of Microsoft Office including Outlook, Excel and Word.

Responsibilities

Front of House Duties - deliver a professional and welcoming front-of-house service.
Reception Duties - provide efficient reception and telephony support.
Subcontractor onboarding - maintain subcontractor database and compliance docs.
Administration - support compliance records and accreditations.
Customer complaints - maintain records and provide MI for reporting.
Document Control - ensure documents are accurate and accessible.
Preparation of operations and maintenance manuals - coordinate and issue M&O manuals.

Skills

Organisational skills

Communication skills

Telephone etiquette

Microsoft Office

Tools

Microsoft Office

Job description

Job Description

Location: Unit 3A, Kenfig Industrial Estate,

About The Company

Wernick Buildings, a division of The Wernick Group, is the UK's largest and longest-standing national provider of permanent and temporary modular buildings and site accommodation. Established in 1934, The Wernick Group remains a family-run and owned company.

Over the last five years, the company has more than doubled its profits, attributing its success to the quality and dedication of its workforce. The Wernick Group prides itself on a team full of enthusiasm, vision, friendliness, and a real can-do spirit.

About The Role

We're recruiting for a Receptionist/Administrator to provide professional front of house, administrative, document control, subcontractor management, complaint management and business accreditation support.

Responsibilities

Front of House Duties - Responsible for delivering a professional and welcoming front-of-house service, ensuring that all visitors receive a positive experience.
Reception Duties - Responsible for providing an efficient reception and telephony service:
Subcontractor onboarding - Responsible for maintaining an accurate and up-to-date subcontractor database, supporting the approval process and ensuring compliance documentation is current and available.
Administration - Responsible for providing administrative support to the business, ensuring the effective management of compliance records and accreditations.
Customer complaints - Responsible for maintaining records and producing accurate management information to support business reporting, continuous improvement and customer satisfaction activities.
Document Control - responsible for maintaining effective document control systems, ensuring Company documentation is accurate, current, readily available and managed in accordance with business and quality management requirements.
Preparation of operations and maintenance manuals - Ex works - Responsible for coordinating, compiling and issuing Operations and Maintenance (O&M) Manuals for ex-works projects, ensuring all documentation is complete, and presented in accordance with requirements

What You Will Get In Return

Competitive salary and bonus scheme
Generous holiday allowance (rising with service)
Option to buy extra holidays
Option to sell or carry over up to 5 days holiday
Christmas Shutdown
Early finish Friday
Cycle to work scheme
Group pension
Annual Salary review - takes place each January
Life Assurance 2 x annual salary
Personal Accident Insurance
Free onsite parking
Employee assistance programme
Training and progression opportunities
Family run and well established, secure company (trading 90 years)
Open door policy
Employee Referral scheme
Benefits scheme (discounted retailers scheme)
Corporate Eyecare Scheme through Specsavers
Message the MD/CEO/ideas and contributions scheme

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

We are an equal opportunities employer and welcome applications from all sections of the community. We thank you in advance for your interest in this role and our company. If you require any reasonable adjustments for your interview, please advise our recruitment team as soon as possible.

About The Company

Why Build Your Career with Wernick Group?

Rich Heritage, Progressive Future: As a family-owned and operated business since our inception, we blend traditional values with a forward-looking approach. This unique combination ensures a work environment that respects legacy while embracing the future.

Diverse Opportunities: Our expansive operations, with 40 centres across 36 UK locations, offer a vast array of roles and career paths in the public and private sectors. From modular building solutions to off-grid power, your professional journey can be as dynamic and varied as our services.

Commitment to Excellence: At Wernick, excellence isn't just a goal; it's our way of life. We pride ourselves on providing outstanding product quality and service, creating an environment where your work directly contributes to customer satisfaction and business success.

Continuous Investment in People: We believe in nurturing talent from within. Through ongoing training and development opportunities, we invest in your future, ensuring that your career at Wernick is not just a job, but a journey of growth and learning.

Simplicity and Efficiency: Our business model is streamlined to reduce bureaucracy, enabling you to work in an environment that values decisiveness and efficiency. This approach allows you to focus on what you do best, without unnecessary complications.

Environmental and Social Responsibility: We're committed to reducing our carbon footprint and ensuring a safe, positive working environment. Working with us means being part of a team that cares for the planet and its people.

Company Culture

Clear path to progression: We believe everyone should have a clear path on how they can progress. That’s why we have developed the Wernick Way Forward, a personal development plan catered to each employee.

With the Wernick Way Forward, we provide a roadmap that outlines clear and achievable steps for employees to follow in order to reach their career goals.

Trainee programmes: Start your career with one of our trainee programmes. These are designed to help you develop and grow in our business and offer an advance career progression.

The Trainee Yard Operative Programme offers individuals the opportunity to develop their skills and work as a Yard Operative at one of our Hire depots. Engage in hands-on experience as you become a member of our team.

The Graduate Training Programme opens doors to explore every aspect of the company. Gain valuable insights, mentorship and the tools needed to excel as a leader within our company.

Training and development: Feel confident in your role and enjoy what you do. We recognise the need to invest in training and development.

By offering a range of training days/courses for our team we want to create an environment where you can move towards your career goals. We make sure that everyone who works with us has the resources they need to learn and develop their roles. We value mentoring and offer clear routes for career progression.

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