Receptionist / Administrator

SeeMe Hired Ltd

Port Talbot

On-site

GBP 20,000 - 28,000

Full time

3 days ago

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Benefits offered by this job

Bonus scheme

Generous holidays

Extra holidays

Flexible holidays

Cycle to work

Group pension

Annual salary review

Life assurance 2x salary

Personal accident insurance

Onsite parking

Employee assistance programme

Training and progression

Open door policy

Referral scheme

Discount scheme

Specsavers eyecare

Job summary

Wernick Buildings is seeking a capable administrator with front-of-house and reception experience to deliver a professional visitor experience. You will manage subcontractor onboarding, maintain compliance records, and support document control and reporting tasks.

The role involves coordinating O&M manuals for ex-works projects and ensuring documents are accurate and available for project teams. Strong organisation and communication skills are essential.

Qualifications

Experience in front-of-house or reception is preferred.
Proficient with MS Office applications: Outlook, Excel and Word.
Polite telephone manner and clear communication are essential.

Responsibilities

Front of House Duties - welcome visitors and provide a professional service.
Reception Duties - handle reception and telephone service efficiently.
Subcontractor onboarding - manage database and compliance docs.
Administration - support compliance records and accreditations.
Customer complaints - maintain records for reporting and improvements.
Document Control - keep company documents accurate and accessible.
Prepare O&M manuals for ex-works projects and coordinate documentation.

Skills

Front of House

Reception

Microsoft Office

Telephony

Organisational skills

Communication skills

Tools

Outlook

Excel

Word

Job description

Front of House Duties - Responsible for delivering a professional and welcoming front-of-house service, ensuring that all visitors receive a positive experience.
Reception Duties - Responsible for providing an efficient reception and telephony service:
Subcontractor onboarding - Responsible for maintaining an accurate and up-to-date subcontractor database, supporting the approval process and ensuring compliance documentation is current and available.
Administration - Responsible for providing administrative support to the business, ensuring the effective management of compliance records and accreditations.
Customer complaints - Responsible for maintaining records and producing accurate management information to support business reporting, continuous improvement and customer satisfaction activities.
Document Control - responsible for maintaining effective document control systems, ensuring Company documentation is accurate, current, readily available and managed in accordance with business and quality management requirements.
Preparation of operations and maintenance manuals - Ex works - Responsible for coordinating, compiling and issuing Operations and Maintenance (O&M) Manuals for ex-works projects, ensuring all documentation is complete, and presented in accordance with requirements Strong organisational and communication skills
Knowledge of Microsoft Office including Outlook, Excel and Word
Polite telephone manner Wernick Buildings, a division of The Wernick Group, is the UK's largest and longest-standing national provider of permanent and temporary modular buildings and site accommodation. Established in 1934, The Wernick Group remains a family-run and owned company.

Over the last five years, the company has more than doubled its profits, attributing its success to the quality and dedication of its workforce. The Wernick Group prides itself on a team full of enthusiasm, vision, friendliness, and a real can-do spirit.