Administrator/Receptionist

Other; Merthyr Tydfil; On-site; GBP 18,000 - 24,000; Full time

Job summary

Other is seeking an organised Administrator/Receptionist to support the day-to-day operations of a construction office. You will be the first point of contact for visitors and callers while providing essential administrative support to project and site teams.

The role covers reception duties, general administrative tasks, document control, and coordination of meetings, with a focus on accuracy and timely communication in a fast-paced environment.

Qualifications

• Experience in an administrative or receptionist role, preferably in construction.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Greet visitors, clients and subcontractors in a professional manner.
• Manage incoming calls, emails and enquiries and direct them appropriately.
• Maintain a clean and organised reception and office area.
• Co-ordinate meeting room bookings and hospitality arrangements.
• Provide general administrative support to project managers and site teams.
• Maintain records, filing systems and databases; assist with document control.
• Prepare and format documents, reports and correspondence.
• Schedule meetings, appointments and site visits.

Skills

Administrative experience

Reception duties

Organisational skills

Communication skills

Tools

Microsoft Office

Job description

Job Overview

We are seeking a highly organised and professional Administrator / Receptionist to support the day-to-day operations of our construction office. This role is the first point of contact for visitors and callers, while also providing essential administrative support to project and site teams.

Key Responsibilities

Reception Duties

• Greet visitors, clients, and subcontractors in a professional and friendly manner
• Manage incoming calls, emails, and enquiries, directing them appropriately
• Maintain a clean and organised reception and office area
• Handle incoming deliveries
• Co-ordinate meeting room bookings and hospitality arrangements

Administrative Support

• Provide general administrative support to project managers and site teams
• Maintain accurate records, filing systems, and databases
• Assist with document control (drawings, permits, reports, health & safety documents)
• Prepare and format documents, reports, and correspondence
• Schedule meetings, appointments, and site visits

Construction-Specific Tasks

• Assist with onboarding of subcontractors and ensuring compliance documentation is up to date
• Support health & safety administration (e.g. inductions, records, PPE logs)
• Track project paperwork such as timesheets, invoices, and purchase orders
• Liaise with suppliers, subcontractors, and internal teams

Skills & Experience

• Previous experience in an administrative or receptionist role (construction industry experience desirable)
• Strong organisational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Familiarity with document control systems (desirable)
• Ability to work in a fast-paced environment

Personal Attributes

• Professional and approachable manner
• Strong attention to detail
• Reliable and punctual
• Ability to work independently and as part of a team