Front of House Team Member

Rottura; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant dining establishment in Greater London is seeking Front of House Staff to create a welcoming atmosphere for guests. This role involves greeting guests, managing seating arrangements, taking orders, and ensuring a high level of service. The ideal candidate will have excellent communication skills and a proactive attitude, but previous experience is not necessary as training will be provided. This full-time position pays between £12.5 and £12.75 per hour, with immediate start available.

Benefits

Tronc

Qualifications

• Not required experience needed for this position.
• Advanced English language skills are necessary.
• Willingness to learn and adapt is essential.

Responsibilities

• Greet and welcome guests upon arrival.
• Assist guests with seating and provide menus.
• Take food and drink orders accurately.
• Serve food and beverages in a timely manner.
• Monitor guest satisfaction and report issues.
• Collaborate with kitchen staff for smooth service.
• Maintain cleanliness of the front-of-house area.

Skills

Previous experience in a restaurant or hospitality setting

Knowledge of food safety practices

Excellent communication skills

Strong organisational skills

Proactive attitude towards helping others

Experience in bartending or food preparation

Job description

Job Overview

We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast‑paced environment.

Responsibilities

• Greet and welcome guests upon arrival, ensuring a friendly and positive first impression.
• Assist guests with seating arrangements and provide menus, answering any initial queries they may have.
• Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff.
• Serve food and beverages in a timely manner, adhering to food safety standards throughout the process.
• Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift.
• Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods.
• Maintain cleanliness and organisation of the front‑of‑house area, including tables, chairs, and service stations.

Skills

• Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided.
• Knowledge of food safety practices is highly desirable to ensure compliance with health regulations.
• Excellent communication skills with the ability to engage positively with guests and team members alike.
• Strong organisational skills to manage multiple tasks efficiently in a busy environment.
• A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction.
• Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key.

Join us as we strive to deliver unforgettable dining experiences.

Experience & Details

• Experience: Not required
• Languages: English – Advanced
• Employment: Full‑time
• Salary: £12.5 – £12.75 hourly
• Benefits: Tronc
• Starting time: Immediate start!

About Rottura

Step into Rottura where exceptional food meets outstanding coffee. Whether you're seeking a delightful lunch or an unforgettable dinner, our thoughtfully curated seasonal menu has something for everyone.