Front of House Team Leader - Spread Eagle Hotel

JW Lees; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A traditional brewery in the UK is seeking a Front of House Team Leader to join their team. The successful candidate will lead shifts, ensuring excellent customer service and motivating their team. The role requires strong communication skills and a passion for leadership. Benefits include competitive pay, a profit share bonus, and growth opportunities within a supportive environment. If you are ready to develop your skills in a fabulous team, this position is for you.

Benefits

Competitive pay

Annual profit share bonus

30% discount on food and drink

Discounted stays in hotels

24-hour confidential wellbeing support

Career development opportunities

Enhanced maternity and paternity policies

Qualifications

• Ability to lead shifts while providing excellent customer service.
• Demonstrated leadership qualities and great team player.

Responsibilities

• Lead shifts and provide excellent customer service.
• Motivate and develop the team in a fast-paced environment.

Skills

Communication skills

Leadership qualities

Team player

Job description

We arelooking fora Front of House Team Leaderto join our fabulous team.

What we offer our Front of House Team Leaders

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees

• Pulling pints and serving super foodis only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and beinga positive rolemodel for your team
• Take the lead and running shifts,it’s key that providing excellent customer service and motivating your teamis something that you’re passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together