Front of House Team Leader

Stonegate Pub Company; Guildford; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a vibrant and dynamic team at a historic pub in Guildford as a Front of House Team Leader. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering outstanding guest experiences. You will lead a dedicated team, ensuring smooth operations while creating a warm atmosphere for guests. Enjoy a range of perks, including discounts and healthcare benefits, in a company that values its employees and their contributions. If you are ready to step into a rewarding leadership role in the hospitality industry, this opportunity awaits you!

Benefits

25% off food and drink

Online benefits portal

VIP entry to Pubs and Bars

Corporate Discount Rates

Vitality Healthcare

Early access to earned wages

Qualifications

• Experience in leading and motivating a team.
• Strong customer service skills to enhance guest experiences.

Responsibilities

• Lead and motivate the Front of House team to deliver exceptional service.
• Maintain smooth operations and foster a welcoming environment.

Skills

Team Leadership

Customer Service

Operational Management

Education

High School Diploma

Job description

Guildford, Surrey, United Kingdom, GU1 3AJ

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Three Pigeons.

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Three Pigeons, Guildford, is an 18th-century pub located at the top of the granite sett part of the High Street; this pub has two floors connected by an open plan 1960s spiral staircase, with a great rear courtyard. We offer cask ales, a traditional British menu and bottomless brunches along with a range of changing beers from local breweries and key keg lines.

What's in it for you?

Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

VIP entry to our Pubs and Bars

David Lloyd Corporate Discount Rates

Vitality Healthcare

Wagestream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Three Pigeons you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contactThree Pigeons directly.