Front of House Team Leader

TN United Kingdom; Burgess Hill; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Front of House Team Leader in Burgess Hill. This role is perfect for those passionate about creating exceptional experiences for guests. You'll lead a dynamic team, ensuring high standards of service and compliance while fostering a welcoming environment. The venue, known for its vibrant atmosphere and unique offerings, provides a fantastic opportunity to engage with guests and make a significant impact. Join a team that values creativity and collaboration, and enjoy various perks that enhance your work-life balance.

Benefits

25% off food and drink

Discounts across the High Street

VIP entry to pubs and bars

Corporate Discount Rates

Vitality Healthcare

Early access to earned wages

Qualifications

• Must be at least 18 years old for alcohol sales.
• Experience in a leadership role in hospitality.

Responsibilities

• Support, coach, and mentor your team.
• Create a welcoming atmosphere for guests.
• Ensure compliance and standards are maintained.

Skills

Team Leadership

Customer Service

Coaching

Communication

Job description

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Front of House Team Leader, Burgess Hill

Location: Burgess Hill, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b7aa586ff1ec

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Location - The Block & Gasket

We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.

• Support, coach, and mentor your team
• Support the management team and work together to create and deliver your vision
• Ensure standards and compliance are maintained in the manager’s absence
• Create a welcoming atmosphere for our guests

To be considered for this position, you must be at least 18 years old as it involves the sale of alcohol.

About us:

At Social Pub and Kitchen, we pride ourselves on crafting unique experiences at any time of the day or night. We cater to a diverse range of guests, and our teams create the perfect place to socialise with friends, whether for Bottomless Brunch, sport, or a great night out. Each venue has its own unique identity, which we celebrate in our teams. We expect our team to engage confidently with guests and have a passion for great beer, cocktails, and sport. The Block & Gasket in Burgess Hill features stylish décor with artisan and craft rustic overtones, a warm atmosphere, eclectic environments, and interesting artwork. Our offerings include artisan hand-stretched, stone-baked pizzas, cask, and craft beer. The venue is also an ideal place to watch sports on large screens, including outdoors in our beautifully lit garden.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our Managed Estate
• Stonegate Xtra Rewards – Discounts across the High Street and other retailers
• VIP entry to our pubs and bars
• David Lloyd Corporate Discount Rates
• Vitality Healthcare
• Wagestream – Early access to your earned wages

At Stonegate Group, we are proud to be the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with us.

If you have a disability as outlined by the Equality Act 2010 and require adjustments during the recruitment process, please contact The Block & Gasket directly to discuss support or accommodations.