Front of House Team Leader

The People's Pub - Stonegate Group; Guildford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an experienced Front of House Team Leader to join their vibrant team. This role involves leading and motivating staff to create an exceptional guest experience while maintaining operational excellence. The ideal candidate will thrive in a dynamic environment, ensuring that every guest feels valued and welcomed. With a commitment to delivering top-notch service and a passion for the pub culture, this opportunity offers a chance to be part of a lively and engaging atmosphere. Join a team where your contributions will make a real difference in creating memorable experiences for guests.

Benefits

25% off food and drink via Reward Card

Online benefits portal with discounts

VIP entry to Pubs and Bars

Hotel Discounts

Flexible working

Corporate Discount Rates

Vitality Healthcare

Discounted Dental Insurance

Wagestream – Early access to wages

Award winning development programmes

Qualifications

• Experience in leading and motivating a team in a hospitality environment.
• Ability to foster a welcoming atmosphere for guests.

Responsibilities

• Lead the front of house team to deliver an amazing guest experience.
• Maintain smooth operations and ensure consistency in service.

Skills

Leadership

Team Motivation

Guest Experience Management

Operational Consistency

Job description

Location - Three Pigeons

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Three Pigeons.

Can you…

1. Work alongside the management team to bring our shared vision to life.
2. Help maintain smooth operations and consistency.
3. Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Three Pigeons, Guildford, is an 18th-century pub located at the top of the granite sett part of the High Street; this pub has two floors connected by an open plan 1960s spiral staircase, with a great rear courtyard. We offer cask ales, a traditional British menu and bottomless brunches along with a range of changing beers from local breweries and key keg lines.

What's in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
3. VIP entry to our Pubs and Bars
4. Stonegate Hotel Discounts
5. Flexible working
6. David Lloyd Corporate Discount Rates
7. Vitality Healthcare
8. Discounted Dental Insurance
9. Wagestream – Early access to your earned wages
10. Award winning development programmes

To be considered for the Front of House Team Leader position at Three Pigeons you must be 18 or over as the role involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Three Pigeons directly.

Job Reference: SW1291927GuiFOHTL