Front of House Team Leader

The Chapter Collection - Stonegate Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant pub located in the heart of Islington as a Front of House Team Leader. This role offers the opportunity to lead a passionate team while creating memorable experiences for guests. With an emphasis on seasonal British cuisine and handcrafted drinks, you will play a crucial role in maintaining a warm and welcoming atmosphere. Enjoy various perks, including discounts at our managed pubs and flexible working arrangements, as you contribute to a unique pub experience that tells a story of celebration and community.

Benefits

25% off food and drink

Discounts across High Street retailers

VIP entry to pubs and bars

Hotel discounts

Flexible working arrangements

Corporate discount rates

Healthcare benefits

Discounted dental insurance

Early access to earned wages

Access to development programmes

Qualifications

• Experience in leading and motivating a team in a hospitality setting.
• Strong customer service skills to enhance guest experiences.

Responsibilities

• Lead the Front of House team to deliver exceptional guest experiences.
• Maintain smooth operations and ensure consistency in service.

Skills

Team Leadership

Customer Service

Operational Management

Job description

Location: The Angelic

Front of House Team Leader

We are seeking an experienced Front of House Team Leader to lead, motivate, and encourage our team to deliver an exceptional guest experience at The Angelic.

Key Responsibilities include:

1. Working alongside the management team to realize our shared vision.
2. Maintaining smooth operations and consistency.
3. Fostering a warm and welcoming environment where guests feel comfortable and valued.

About Us

We are a pub that tells a story—whether of love, celebration, appreciation, or simple time spent together. Located in the heart of Islington, The Angelic boasts large windows and high ceilings, including the stunning ‘Sistine Chapel’ on the first floor, providing a beautiful backdrop for our friendly staff serving seasonal British cuisine. We offer an elevated pub experience with freshly prepared food, handcrafted drinks, and a unique atmosphere.

What’s in it for You?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs.
• Stonegate Xtra Rewards – Discounts across the High Street and retailers.
• VIP entry to our Pubs and Bars.
• Stonegate Hotel Discounts.
• Flexible working arrangements.
• David Lloyd Corporate Discount Rates.
• Vitality Healthcare benefits.
• Discounted Dental Insurance.
• Wagestream – Early access to earned wages.
• Access to award-winning development programmes.

To be eligible for the role, candidates must be 18 or over, as the position involves the sale of alcohol.

At Stonegate Group, we are proud to be the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about careers with us at www.stonegatecareers.co.uk.

If you require reasonable adjustments during the recruitment process due to a disability as defined by the Equality Act 2010, please contact The Angelic in advance to facilitate support or accommodations.

Job Reference: TI1303879IslFOHTL