Front of House Team Leader

Pubsmiths; Egham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks passionate Team Leaders to enhance the guest experience in a friendly pub environment. This role involves coaching and mentoring your team while ensuring high standards of service and compliance. Join a vibrant community where you can build relationships with guests and contribute to unforgettable experiences. With award-winning training and generous perks like discounts and referral bonuses, this position offers a fantastic opportunity to grow in a dynamic hospitality setting.

Benefits

25% off Food & Drink

Referral scheme up to £1,000

Dental Insurance

Employee Assistance Program

Qualifications

• Must be at least 18 years old for alcohol sales.
• Experience in team leadership and customer service.

Responsibilities

• Support and mentor your team to create a welcoming atmosphere.
• Ensure compliance and standards are maintained.

Skills

Team Leadership

Coaching

Customer Service

Education

None required

Job description

We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.

Can you…

• Support, coach, and mentor your team
• Support the management team and work together to create and deliver your vision
• Ensure standards and compliance are maintained in the manager’s absence
• Create a welcoming atmosphere for our guests

To be considered for this position, you must be at least 18 years old as it involves the sale of alcohol.

A little bit about us…

Pub & Dining encapsulates the relaxed atmosphere of a suburban local pub. If you love getting to know guests, building a community of customers, serving and giving friendly advice about our range of products, and are passionate about serving good quality, hearty pub classics, then a career with Pub & Dining could be for you. The Crown is a friendly venue offering delicious food, great drinks, and unforgettable experiences to all our guests. Located only a few minutes walk from Egham train station, it is a great spot for a relaxed drink. We host a weekly quiz, live entertainment, and great deals on food and drink to bring people in all week long.

What's in it for you?

• Award-winning training and development programmes
• 25% off Food & Drink for you and ALL your friends in over 800 sites
• Referral scheme of up to £1,000 per person
• Dental Insurance
• Employee Assistance – Licensed Trade Charity

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk