Front of House Supervisor | Michelin Masterclasses & Growth

Nick; England; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starred厨师

Fully funded development courses L2-L7

Discounts and cashback

Cycle-to-work scheme

Freedom Friday - paid day off to vol

Free lunch every workday

24/7 Mental Health Charter App

Enhanced parental leave

Fertility treatment leave

Grandparent leave

Job summary

BM Caterers currently seeks a Front of House Supervisor to uphold high service standards and drive proactive customer interaction. You will follow procedures, support training, and motivate the team to exceed client and company goals on a daily basis.

The role emphasizes attentive listening, confident communication, and organized planning. Food Safety Level 2 and Health & Safety Level 2 certifications are preferred, with BM Caterers supporting your learning and development.

Qualifications

• Food Safety Level 2 and Health & Safety Level 2 certificates preferred.
• No other formal qualifications are required.

Responsibilities

• Ensure consistent high standards of customer service and proactive customer interaction.
• Lead and develop the front-of-house team to maximise performance and engagement.
• Follow procedures and instructions to support client and company goals.
• Liaise with customers to ensure their needs are met and communicate confidently.

Education

Food Safety Level 2

Health & Safety Level 2

Job description

BM Caterers currently seeks a Front of House Supervisor to uphold high service standards and drive proactive customer interaction. You will follow procedures, support training, and motivate the team to exceed client and company goals on a daily basis.

The role emphasizes attentive listening, confident communication, and organized planning. Food Safety Level 2 and Health & Safety Level 2 certifications are preferred, with BM Caterers supporting your learning and development.