Front of House Supervisor: Lead Service & Team Excellence

Bartlett Mitchell; Salford; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Birthday day off

Michelin masterclasses

Development courses Levels 2-7

Discounts & cashback

Cycle-to-work

Freedom Friday

Free lunch

Mental health app access

Parental leave benefits

Fertility leave

Grandparent leave

Zusammenfassung

BM Caterers in Salford is seeking a Front of House Supervisor to lead daily front of house operations at a prestigious client site. The role focuses on delivering outstanding customer service, supervising a team and maintaining high standards across the operation.

You will build strong relationships with customers, monitor service standards and help drive performance through training, motivated by a supportive environment. Shifts are on Tuesday, Wednesday and Thursday.

Qualifikationen

• Excellent communication and customer service skills.
• Thrives in a fast-paced environment with attention to detail.
• Organised and able to follow procedures and best practices.
• Willingness to supervise and motivate a team.

Aufgaben

• Supervising day-to-day front of house operations.
• Completing daily administrative tasks.
• Leading and motivating the team to deliver excellent service.
• Building strong relationships with customers and responding to their needs.
• Monitoring service standards and ensuring compliance with company procedures.
• Managing stock levels and supporting operational efficiency.
• Identifying opportunities to maximise sales and minimise costs.
• Assisting with financial monitoring to ensure budget targets are achieved.
• Supporting team training and development initiatives.

Kenntnisse

Customer service

Communication

Team supervision

Organization

Attention to detail

Tech proficiency

Fast-paced environment

Ausbildung

Food Safety Level 2

Health & Safety Level 2

Tools

Word

Excel

PowerPoint

Microsoft Office

Jobbeschreibung

BM Caterers in Salford is seeking a Front of House Supervisor to lead daily front of house operations at a prestigious client site. The role focuses on delivering outstanding customer service, supervising a team and maintaining high standards across the operation.

You will build strong relationships with customers, monitor service standards and help drive performance through training, motivated by a supportive environment. Shifts are on Tuesday, Wednesday and Thursday.