Front of House Supervisor – Weekday Service Leader

BM Caterers; Salford; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual day off for your birthday

Masterclasses with Michelin-starredChe

Fully funded development courses

Discounts & cashback

Cycle-to-work scheme

Freedom Friday

Free lunch

Mental Health Charter App access

Enhanced parental leave

Fertility treatment leave

Grandparent leave

Job summary

BM Caterers is seeking a Front of House Supervisor for a prestigious client site in Salford. The role is Monday to Friday with no weekend work, and shifts are Tuesday, Wednesday and Thursday.

You will lead by example, deliver outstanding customer service, train and motivate staff, manage stock, monitor standards and support commercial targets. The successful candidate will be comfortable using Word, Excel and PowerPoint, and hold relevant Food Safety and Health & Safety qualifications.

Qualifications

• Experience supervising front-of-house teams in hospitality.
• Excellent communication and customer service skills.
• Fluent in using Microsoft Office and digital systems.

Responsibilities

• Supervising day-to-day front of house operations.
• Completing daily administrative tasks.
• Leading and motivating the team to deliver excellent service.
• Building strong relationships with customers and responding to their needs.
• Monitoring service standards and ensuring compliance with company procedures.
• Managing stock levels and supporting operational efficiency.
• Identifying opportunities to maximise sales and minimise costs.
• Assisting with financial monitoring to ensure budget targets are achieved.
• Supporting team training and development initiatives.

Skills

Customer service

Team supervision

Communication

Organisation

Problem solving

Education

Food Safety Level 2

Health & Safety Level 2

Tools

Word

Excel

PowerPoint

Job description

BM Caterers is seeking a Front of House Supervisor for a prestigious client site in Salford. The role is Monday to Friday with no weekend work, and shifts are Tuesday, Wednesday and Thursday.

You will lead by example, deliver outstanding customer service, train and motivate staff, manage stock, monitor standards and support commercial targets. The successful candidate will be comfortable using Word, Excel and PowerPoint, and hold relevant Food Safety and Health & Safety qualifications.