Front of House Porter — Five-Star Guest Experience

Front Office (Royal Lancaster); City of Westminster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prestigious hotel in London seeks a Front of House Porter to join their Guest Services Department to provide exceptional service and create memorable experiences for guests. The role includes responsibilities such as greeting guests, delivering luggage, and ensuring compliance with health and safety standards. Benefits include competitive salary up to £30,000, extensive discounts, and opportunities for personal development. If you're enthusiastic and have a passion for hospitality, this is the perfect place for you.

Benefits

Annual earnings up to £30,000

Pension scheme with contributions

50% discount in all restaurants and spas

Complimentary stay after probation

Access to private medical insurance

Employee Assistance Programme

Bike to work scheme

Complimentary meals on duty

Qualifications

• Legal eligibility to work in the UK.
• Ability to work 40 hours per week on a shift rota.

Responsibilities

• Greet all guests with a warm welcome.
• Provide standard porter services for hotel guests.
• Assist in lobby hosting and guest greeting.
• Conduct regular department Health and Safety inspections.
• Ensure strict compliance with security standards.

Skills

Positive energy

Excellent communication

Customer service

Job description

A prestigious hotel in London seeks a Front of House Porter to join their Guest Services Department to provide exceptional service and create memorable experiences for guests. The role includes responsibilities such as greeting guests, delivering luggage, and ensuring compliance with health and safety standards. Benefits include competitive salary up to £30,000, extensive discounts, and opportunities for personal development. If you're enthusiastic and have a passion for hospitality, this is the perfect place for you.