Front of House Lead – Coastal Pub & Rooms

Offshore; Lancashire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Lancashire is seeking a Front of House Supervisor to create memorable experiences for guests. You'll work closely with the Assistant Manager, guiding a team to maintain high service standards in a lively environment. The ideal candidate has a passion for customer service and strong leadership skills. This role offers great opportunities at a newly transformed coastal destination with a focus on teamwork and guest satisfaction.

Benefits

Extra paid holiday for birthdays

Support for personal development

Employee assistance program

Discounts on food and accommodation

Tips

Qualifications

• Ability to create a memorable guest experience.
• Strong communication skills to guide team members.
• Professionalism in handling service challenges.

Responsibilities

• Welcome guests and ensure a warm atmosphere.
• Oversee service and support team operations.
• Resolve challenges to maintain smooth operations.

Skills

Customer service passion

Leadership

Fast-paced environment

Job description

A leading hospitality company in Lancashire is seeking a Front of House Supervisor to create memorable experiences for guests. You'll work closely with the Assistant Manager, guiding a team to maintain high service standards in a lively environment. The ideal candidate has a passion for customer service and strong leadership skills. This role offers great opportunities at a newly transformed coastal destination with a focus on teamwork and guest satisfaction.