Front Desk & Security Administrator

Brook Street; Dudley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

PSR interview guarantee

Disability Confident Leader status

Defence Employer Recognition Scheme (D

Job summary

Brook Street in Dudley is seeking a Reception & Security Support Officer to welcome visitors, manage logs, issue passes and support a safe, secure environment Monday to Friday, 9-5, at £12.71 per hour.

You will be the first point of contact, answering queries, directing visitors to staff, handling mail, security checks and safeguarding concerns, and assisting with events and admin tasks as required.

Qualifications

• Willingness to greet visitors professionally and handle general enquiries.
• Ability to log arrivals/departures and maintain visitor records.
• Capability to issue passes and security fobs and notify staff promptly.
• Calm, vigilant approach to safeguarding and building safety.

Responsibilities

• Act as first point of contact on reception (face-to-face, telephone, email).
• Record arrivals/departures and log visitor details.
• Issue visitor passes and security badges; alert staff as needed.
• Answer general inquiries and signpost to local support services.

Skills

Communication

Public-facing

Discretion

Administrative tasks

Job description

Brook Street in Dudley is seeking a Reception & Security Support Officer to welcome visitors, manage logs, issue passes and support a safe, secure environment Monday to Friday, 9-5, at £12.71 per hour.

You will be the first point of contact, answering queries, directing visitors to staff, handling mail, security checks and safeguarding concerns, and assisting with events and admin tasks as required.