Front Desk Receptionist - Patient-Focused NHS Role

Leicestershire Partnership Trust; Leicester; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Free car parking

Induction & training

Pension scheme

27 days holiday + BH

Blue Light discounts

Job summary

Leicestershire Partnership NHS Trust is recruiting a Receptionist to greet patients and visitors at the Bradgate Mental Health Unit. You will handle calls, provide information, and support the Estates and Facilities Directorate in delivering an efficient service.

The role is 37.5 hours per week, 8am to 4pm, Monday to Friday, with a focus on professional communication, patient-centred service, and commitment to Trust values.

Qualifications

• Experience in a reception or customer service role preferred.
• Strong written and verbal communication skills.
• Ability to work 8am–4pm, Monday to Friday.

Responsibilities

• Meet and greet patients and visitors to site.
• Handle telephone calls promptly, politely and accurately.
• Provide information and direct calls as required in a professional manner.
• Support the facilities team with planning and administration to ensure efficient service.

Skills

Reception experience

Customer service

Telephone handling

Job description

Leicestershire Partnership NHS Trust is recruiting a Receptionist to greet patients and visitors at the Bradgate Mental Health Unit. You will handle calls, provide information, and support the Estates and Facilities Directorate in delivering an efficient service.

The role is 37.5 hours per week, 8am to 4pm, Monday to Friday, with a focus on professional communication, patient-centred service, and commitment to Trust values.