Front Desk & Patient Services Receptionist (Part-Time)

Bourne Galletly Practice; England; On-site; GBP 9,600 - 13,000; Part time

Benefits offered by this job

On-site parking

Job summary

Bourne Galletly Practice is seeking a friendly Patient Services Medical Receptionist to be the first face for patients and visitors. You will join a part-time team, handling in-person and telephone queries and supporting multiple reception duties.

The role involves greeting patients, booking appointments, processing recalls, and assisting with admin tasks using SystmOne and MS Office. Training is provided and flexibility is required for occasional cover.

Qualifications

• GCSE English and Maths required.
• Experience in busy customer-facing role.
• SystmOne experience beneficial; training provided.

Responsibilities

• Greet patients and visitors, both in person and on the phone.
• Book routine appointments and recalls with accurate information.
• Assist with administration duties and maintain patient records.
• Direct queries and requests for assistance, ensuring confidentiality.
• Provide cover across Patient Services when needed.

Skills

Customer service

Team interaction

Education

GCSE English & Maths

Tools

SystmOne

Microsoft Office

Job description

Bourne Galletly Practice is seeking a friendly Patient Services Medical Receptionist to be the first face for patients and visitors. You will join a part-time team, handling in-person and telephone queries and supporting multiple reception duties.

The role involves greeting patients, booking appointments, processing recalls, and assisting with admin tasks using SystmOne and MS Office. Training is provided and flexibility is required for occasional cover.