GP Practice Receptionist (Part-Time, Flexible Hours)

Birchwood Medical Centre; Coalville; On-site; GBP 11,000 - 17,000; Part time

Job summary

Birchwood Medical Centre is seeking a reliable, flexible and motivated individual to join our busy GP practice team, providing cover across reception and general office administration. The role is part-time, 23 hours per week with variations including early starts and late finishes to support service delivery.

You will be the first point of contact for patients, delivering a professional, compassionate and efficient service while handling appointments, enquiries and routine admin tasks in a busy

Qualifications

• GCSE English and Maths at grade C or above.
• Experience dealing with patients/public is desirable.
• Experience in general practice or healthcare environment is beneficial.
• Strong interpersonal and communication skills.

Responsibilities

• Greet patients and direct to the most appropriate service.
• Book, amend and cancel appointments using practice systems.
• Handle patient enquiries face-to-face and by phone.
• Process incoming and outgoing medical records and routine admin tasks.
• Provide cover across reception and general administrative duties.

Skills

Excellent communication

Interpersonal skills

Flexible

Organisational skills

Team player

Education

GCSE English and Maths

Tools

SystemConnect

Job description

Birchwood Medical Centre is seeking a reliable, flexible and motivated individual to join our busy GP practice team, providing cover across reception and general office administration. The role is part-time, 23 hours per week with variations including early starts and late finishes to support service delivery.

You will be the first point of contact for patients, delivering a professional, compassionate and efficient service while handling appointments, enquiries and routine admin tasks in a busy