Front Desk & Guest Experience Specialist (Flexible Shifts)

Genting Casinos UK Limited; England; Vor Ort; GBP 19.000 - 23.000; Vollzeit

Benefits dieser Stelle

Private GP helpline

Discount portal for retailers

Pension scheme

Life assurance

Employee assistance programme

20% gym discount

Mental health support

Family-friendly policies

Health Cash Plan

Critical illness cover

Dental insurance

Travel insurance

Health Screening

Zusammenfassung

Genting Casinos UK Limited currently seeks a friendly receptionist to warmly welcome guests, manage front-of-house administration and deliver outstanding customer service.

You will need strong communication and IT skills, a professional telephone manner and the flexibility to work shifts including nights and weekends. Previous reception experience is preferred but not essential, and training will be provided within a dynamic, nationwide hospitality group with a generous benefits package.

Qualifikationen

• Previous reception experience is preferred but not essential.
• Strong communication and interpersonal skills.
• Good IT skills are required for guest check-in and administration.

Aufgaben

• Meet and greet visitors in a professional and courteous manner.
• Handle guest check-in and basic administration.
• Provide excellent customer service.
• Maintain a professional telephone manner.
• Be flexible to work varied shifts including nights and weekends.

Kenntnisse

Guest greeting

Communication

IT skills

Customer service

Telephone manner

Shift flexibility

Tools

MS Office

Jobbeschreibung

Genting Casinos UK Limited currently seeks a friendly receptionist to warmly welcome guests, manage front-of-house administration and deliver outstanding customer service.

You will need strong communication and IT skills, a professional telephone manner and the flexibility to work shifts including nights and weekends. Previous reception experience is preferred but not essential, and training will be provided within a dynamic, nationwide hospitality group with a generous benefits package.