Front Desk & Guest Experience Lead - Flexible Shifts

Genting Casino; Brighton; Hybride; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Private GP helpline

Discount portal

Life assurance

Employee assistance

Gym membership

Mental health support

Family-friendly policies

Health Cash Plan

Critical illness cover

Travel insurance

Health Screening

Staff social fund

Annual Christmas present

Staff events

Résumé du poste

Genting Casinos in Brighton is seeking a friendly receptionist to warmly welcome guests at the front desk. You will deliver outstanding customer service, handle guest check-in, and perform administrative tasks with professionalism.

Previous reception experience is preferred but not essential; what matters most is your positive attitude, clear communication, and ability to multitask across duties and shifts, including nights and weekends.

Qualifications

• Reception experience is preferred but not essential.
• Strong communication and interpersonal skills required.
• Excellent customer service ability.

Responsabilités

• Meeting and greeting all visitors in a professional and courteous manner.
• Answering the telephone with a professional manner.
• Provide outstanding customer service and support to guests.
• Manage guest check-in and administration.

Connaissances

Meeting and greeting visitors

Telephone etiquette

Communication skills

Interpersonal skills

Flexibility with shifts

Description du poste

Genting Casinos in Brighton is seeking a friendly receptionist to warmly welcome guests at the front desk. You will deliver outstanding customer service, handle guest check-in, and perform administrative tasks with professionalism.

Previous reception experience is preferred but not essential; what matters most is your positive attitude, clear communication, and ability to multitask across duties and shifts, including nights and weekends.