Receptionist

Rank Group; Greater London; On-site; GBP 12,000 - 21,000; Full time

Job summary

Rank Group is seeking a friendly receptionist to set the tone for guests as they enter our venues. Your welcoming smile, warm greetings, and genuine care create the first impression and help our guests feel valued from the moment they arrive. You will help entertain guests and ensure their visit starts on a high note.

This role operates in a 24/7 casino environment and requires flexibility for night shifts and weekends. Candidates must be 18+ and have the right to work in the UK.

Qualifications

• Experience in hospitality or guest service.
• Excellent communication and interpersonal skills.
• Ability to work nights and weekends in a 24/7 casino environment.
• Must be 18+ and eligible to work in the UK.

Responsibilities

• Greet guests warmly and manage front-desk interactions.
• Entertain guests and contribute to a positive atmosphere.
• Support guests' needs and ensure a high level of service.

Skills

Hospitality experience

Social skills

Customer focus

Job description

As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.

With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note.

Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations.

You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.

Skills & Experience Needed:

To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.