Guest Experience Host – 24/7 Casino

Grosvenor Casinos; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Grosvenor Casinos in London is seeking a friendly Receptionist to set the tone for guests as they enter our venues. Your warm greeting and genuine care will create the first impression and shape the guest experience in a fast-paced hospitality environment.

The role requires a passion for entertaining customers, flexibility to work night shifts and weekends in a 24/7 casino, and eligibility to work in the UK. Applicants must be 18+ and deliver exceptional service.

Qualifications

• Experience in hospitality or customer service.
• Ability to work in a fast-paced guest-facing environment.
• Must be 18+ and eligible to work in the UK.

Responsibilities

• Greet guests warmly and manage the reception area.
• Create a memorable, engaging atmosphere and ensure guests feel valued.

Skills

Hospitality experience

Job description

Grosvenor Casinos in London is seeking a friendly Receptionist to set the tone for guests as they enter our venues. Your warm greeting and genuine care will create the first impression and shape the guest experience in a fast-paced hospitality environment.

The role requires a passion for entertaining customers, flexibility to work night shifts and weekends in a 24/7 casino, and eligibility to work in the UK. Applicants must be 18+ and deliver exceptional service.