Casino Receptionist & Guest Experience Host

The Rank Group plc; Brighton; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Rewards & incentives

Induction & training

Career progression opportunities

Job summary

Grosvenor Casinos, part of The Rank Group plc, is seeking a Receptionist in Brighton. You will set the tone for our guests as they arrive, greeting with warmth and care, and ensuring their first impression is memorable.

The role requires flexibility to work night shifts and weekends in our 24/7 casino environment. You must be 18+ and legally eligible to work in the UK. Join a vibrant team and help guests enjoy a premium experience with energy and enthusiasm.

Qualifications

• Experience in hospitality or frontline customer service.
• Demonstrated ability to deliver high-quality guest service and hospitality.
• Willingness to work night shifts and weekends.

Responsibilities

• Set the tone for guests’ experience as they enter the venue.
• Welcome guests with a warm, enthusiastic greeting and genuine care.
• Create a memorable atmosphere and ensure interactions are enjoyable and meaningful.

Skills

Customer service

Hospitality experience

Positive attitude

Night shifts

Job description

Grosvenor Casinos, part of The Rank Group plc, is seeking a Receptionist in Brighton. You will set the tone for our guests as they arrive, greeting with warmth and care, and ensuring their first impression is memorable.

The role requires flexibility to work night shifts and weekends in our 24/7 casino environment. You must be 18+ and legally eligible to work in the UK. Join a vibrant team and help guests enjoy a premium experience with energy and enthusiasm.