Front Desk & Data Admin — Impactful Charity Role

Change Grow Live; West of England; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Wellness hour

Pension scheme

Discounts

Training opportunities

Refer-a-friend

Job summary

Change Grow Live is seeking a proactive Administrator for their Lonsdale Hub in Birmingham city centre. The role covers reception, data entry, minute-taking and general office support within a team serving vulnerable and homeless individuals.

You will be the first point of contact, manage tasks, maintain records and help improve service delivery, with opportunities for training and progression. 37.5 hours full-time, permanent.

Qualifications

• Experience with general office procedures and reception duties.
• IT literacy including word processing, Excel and data entry.
• Demonstrated ability to handle confidential information and work as part of a team.

Responsibilities

• Be the first point of contact, handling calls, visits and enquiries with professionalism.
• Manage administrative tasks including correspondence, data entry and record-keeping.
• Take minutes at meetings and ensure accurate documentation.
• Collate and report key data to improve service delivery.
• Maintain filing systems and assist with office organisation.
• Monitor and order office supplies and manage petty cash under supervision.
• Coordinate office operations including room bookings and travel arrangements.
• Assist with prescription administration and general support to teams.

Skills

General office procedures

Reception experience

IT literacy

Interpersonal skills

Confidentiality

Organisational skills

Tools

Word processing

Excel

Data entry

Job description

Change Grow Live is seeking a proactive Administrator for their Lonsdale Hub in Birmingham city centre. The role covers reception, data entry, minute-taking and general office support within a team serving vulnerable and homeless individuals.

You will be the first point of contact, manage tasks, maintain records and help improve service delivery, with opportunities for training and progression. 37.5 hours full-time, permanent.