Front Desk School Admin Assistant

Marchant Recruitment; Birmingham; On-site; GBP 20,000 - 23,000; Full time

Job summary

Marchant Recruitment is seeking an organised Admin Assistant to support a busy school office in Birmingham. The role covers front-of-house reception, data management, communications, document handling, and basic procurement duties to ensure smooth daily operations.

The successful candidate will assist the Office Manager, maintain accurate pupil records, communicate with parents and staff, and uphold GDPR and safeguarding standards in a dynamic educational environment.

Qualifications

• GCSEs (English and Maths) at grade 4/C or above.
• NVQ or diploma in Business Administration desirable.
• Experience in administrative, clerical or customer-facing reception roles.

Responsibilities

• Front-of-House & Reception: greet visitors, manage sign-in and safeguarding protocols, handle phone inquiries.
• Database & Attendance Administration: maintain student records using MIS and track attendance.
• School Communications: draft and send letters, newsletters and digital announcements to parents/carers.
• Reprographic & Document Support: provide secretarial support, printing, scanning, filing, and mail coordination.
• Financial & Supply Support: assist with office procurement, track stationery, log purchase orders, manage deliveries.

Skills

Office software

Written communication

Organisational skills

Telephone etiquette

Data protection (GDPR)

Education

GCSE English and Maths 4/C or above

NVQ/Diploma in Business Administration desirable

Tools

Microsoft Office

Google Workspace

Education MIS software (SIMS/Arbor/Bromcom)

Job description

Marchant Recruitment is seeking an organised Admin Assistant to support a busy school office in Birmingham. The role covers front-of-house reception, data management, communications, document handling, and basic procurement duties to ensure smooth daily operations.

The successful candidate will assist the Office Manager, maintain accurate pupil records, communicate with parents and staff, and uphold GDPR and safeguarding standards in a dynamic educational environment.