Receptionist

LAH Property Marketing

Birmingham

On-site

GBP 11,793 - 14,414

Part time

14 days+

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Benefits offered by this job

Contributory pension scheme

24/7 access to a virtual GP

Digital gym and nutrition planning

Referral programme

Discounts across multiple businesses

Job summary

A UK-based property management firm is looking for a part-time Corporate Receptionist to provide frontline support in Birmingham. The successful candidate will greet visitors, manage calls, and coordinate schedules, ensuring a welcoming and professional environment. This role requires excellent communication skills and the ability to work independently across two locations weekly. Competitive benefits include a pension scheme, 24/7 virtual GP access, and wellbeing resources.

Qualifications

Experience as a front-of-house receptionist delivering excellent service.
Ability to work independently and manage multiple tasks.
Strong written and verbal communication skills.

Responsibilities

Greet and welcome visitors professionally.
Manage incoming calls and direct visitors effectively.
Prepare reports with attention to detail.
Oversee deliveries and appointments.
Collaborate with the Building Manager on issues.

Skills

Impeccable customer service

Proactive and self-motivated

Excellent communication skills

Proficiency in Microsoft Office Suite

Job description

Overview

Receptionist | Part time | £12.60 per hour

Birmingham

We are seeking a professional and personable Corporate Receptionist to join our team in a vibrant area in Birmingham. You will be the first point of contact for our clients and visitors, representing our brand with professionalism and warmth. This role is essential in ensuring smooth administrative operations and providing excellent customer service. The successful candidate will be based across two separate buildings, spending one week in one location and the following week in the other, ensuring consistent front‑of‑house support at both sites.

Department

Front of House

Location & Compensation

Location: Birmingham

Compensation: £13,104 per year

Hours & Salary

Hours: 8:00 am – 6:00 pm Thursday and Friday

Salary: £13,104

Key Responsibilities

Reception responsibilities

Greet and welcome all visitors to the building in a friendly and professional manner
Manage incoming calls and direct them to the appropriate departments
Prepare and write reports as needed, ensuring accuracy and attention to detail
Efficiently manage deliveries, including couriers and post
Provide excellent customer service to everyone visiting or working in the building
Manage appointments and schedules for meetings and events

Building Management

Establish yourself as the face of the building and the go‑to person for questions and queries
Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress/maintenance log
Provide a weekly report to key stakeholders

Supporting Initiatives & Community

Help manage and populate social media channels where appropriate, ensuring content follows the brand guidelines
Work alongside the events and marketing team to help with events, if required, and reach out to local businesses to negotiate exclusive discount privileges for the tenants in the building

Skills, Knowledge and Expertise

Experienced front‑of‑house receptionist able to deliver impeccable customer service
Proactive, self‑motivated and able to work independently
Excellent written and oral communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn in‑house systems
Professional appearance and demeanor

Benefits