Impact-Driven Admin & Reception Specialist

Change Grow Live; Birmingham; On-site; Confidential; Full time

Benefits offered by this job

25 days annual leave

Wellness hour and Wellness hub

Contributory pension

Discounts and benefits

Job summary

Change Grow Live in Birmingham is seeking a flexible Administrator to join the Lonsdale Hub, supporting specialist teams working with vulnerable and homeless individuals.

You will be the first point of contact, manage admin tasks, take minutes, collate data, maintain filing systems and coordinate office operations. This full‑time, permanent role is 37.5 hours per week with a supportive team and generous benefits.

Qualifications

• Experience in general office procedures.
• Reception experience is advantageous.
• Proficient IT skills including MS Office and data entry.

Responsibilities

• First point of contact, handling calls and visits with professionalism and compassion.
• Manage administrative tasks including correspondence, data entry and records.
• Take minutes at meetings and ensure accurate documentation.
• Collate and report key data to improve service delivery.
• Maintain filing systems and support office organisation.
• Monitor and order office supplies; manage petty cash under guidance.
• Coordinate office operations, room bookings, travel, and prescription admin.

Skills

General office procedures

Reception experience

IT literacy

Interpersonal skills

Confidentiality

Numeric skills

Organisational skills

Empathy

Equality & diversity

Tools

Word processing

Excel

Data entry

Job description

Change Grow Live in Birmingham is seeking a flexible Administrator to join the Lonsdale Hub, supporting specialist teams working with vulnerable and homeless individuals.

You will be the first point of contact, manage admin tasks, take minutes, collate data, maintain filing systems and coordinate office operations. This full‑time, permanent role is 37.5 hours per week with a supportive team and generous benefits.